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Admin & Manager
"With great power comes great responsibility"- Uncle Ben, Spider-Man.
How to create & manage Pulse surveys
Measure anything with our powerful new Pulses feature that enables you to create & manage your own surveys and performance reviews.
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What's the difference between Admin, Line Manager & Employee?
A guide to Hi5 Permissions & views.
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How to add Roles and Goals
Add roles with goals, which you can later assign to Employees.
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Viewing Pulse results & Individual Reports
You can get Pulse stats to see the results of the various Pulses you're running in your company, including Individual review reports.
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How to change settings & personalise your company account
You can customise your settings & personalise your company profile.
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How to crown a Hi5
Add an extra layer of appreciation from management to great Hi5's - crown a Hi5!
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How to add co-workers to your Hi5 company account
Too many co-workers to count? Here's a simple way to invite many co-workers to Hi5 using email, a join link or Azure Active Directory.
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How to use the Manage section
Manage your employees' info in a jiffy - edit or remove users, view profiles, assign departments & permissions and choose who rates who.
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How to share a link to join your company
You can now share a link to join your company on Hi5 (instead of uploading users). Quick, easy & effective!
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How to use the Recognition Dashboard
A simple way to find out who got the most Hi5's and get some great appreciation stats! Use the Recognition Dashboard.
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How to upgrade
Get the benefits of our paid subscriptions, like great insights and reports. Here's how to upgrade to Hi5 Awesome or Business.
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Download a CSV file of your Hi5 Wall of Fame
We've made it easy to keep record of filtered Hi5's on the Wall of Fame. Download a CSV report of all the Hi5's given in your company.
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How to use Company Score reports
Company Score has a simplified, printable format for you to get a basic overview of ratings in your company.
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How to use Pulse Templates
We provide great preloaded Pulse templates that you can use to get started instantly with Pulses.
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How to assign roles to employees
After creating roles with goals, assign them to your employees so you can start measuring employee performance.
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How to add Offices
If you have a multi-site company, you can create Offices to filter your employees and data according to location.
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How to add Company Values
Use your company Values to measure Culture.
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How to add Departments
Add your company's Departments and assign people to them. This is a great tool for grouping co-workers and their data!
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How to get your Hi5 invoices
We manage payments via Stripe and we've integrated invoices into Hi5 to make Billing as smooth as possible for you.
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Your Hi5 workspace name and URL
You can change your Hi5 workspace name and URL at any time.
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How to use Recognition Insights
You can get great comparative stats on how your company is doing with giving recognition.
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How to view Hi5's tagged by Values
You can now see which of your company values are being appreciated, and by whom!
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How to sign up for a Hi5 company account
Missing out on Hi5? Sign up for a company account by following these simple steps.
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Getting started: Line Managers
Your Administrator has assigned you as a Line Manager, this is what you have access to.
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How to set up your company's Organogram
Set up your Line Manager permissions and assign teams to bring structure to your Organogram in the People Directory.
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How to run Pulse surveys outside of your company
How to get external feedback on your company & employees.
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How to integrate Slack with Hi5
These easy steps will help you add the Hi5 Slack app to your company account.
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Getting started: Admins
You've created a Hi5 account for your company, now what?
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How to assign Admins and Line Managers
Use the Manage section to grant users Admin and Line Manager privileges
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How to use the Company Status Report
Company Status is where you can see all the ratings with Employee overviews and get detailed insights & reports.
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How to set up employee performance reviews with pulses
Use our Pulses feature to set up and run recurring performance reviews that you can deep-dive into in realtime!
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How to upload employee profile pics
You can use the Manage section to add employee info, as well as add their profile pictures.
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How to get employee review reports
You can build and download a PDF report of each employee's ratings with the Employee Overview report
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How to remove your Hi5 Slack integration
To get the new Hi5 Slack app, you first need to remove the previous version. Here's how.
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Notifications about bad employee ratings
Admins can decide if they want Line Managers to be notified when their team members receive poor ratings.
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How to set up birthday notifications
With Hi5's Slack and mobile app birthday notifications, you'll never forget a birthday again!
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How to delete your Hi5 company account
We understand that Hi5 is not for everyone, but we're still sad to see you go. Here's how to remove your Hi5 account.
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How rating transparency works
When it comes to ratings, there are 3 transparency settings - here's what it means.
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How to view Culture Graphs
Want to get a detailed report on how your company Culture is doing? You can!
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How to resend activation invite emails to co-workers
If your co-workers haven't activated their accounts, you can simply resend their activation links.
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How to check pending ratings
You can check how many ratings still need to be done in your company in the Reports section.
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Reviewing a role created by an employee
If you haven't assigned a role to an employee, they are able to create their own goals. Here are your next steps as an Admin.
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Hi5'er of the month poster
R.I.P. Employee of the Month poster! Give that extra special sign of appreciation to co-workers with crowned Hi5's.
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How to edit my employee's profile
As an Admin, you can add employee details like birthday, start date, what they do, as well as upload a profile pic!
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What rating data can an employee see on the Open transparency setting?
The Open transparency setting allows employees to see the same rating data as the Admin sees.
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What rating data can an employee see on the Closed transparency setting?
The Closed transparency setting allows employees to see only their own aggregated rating data.
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How to download a PDF of employees' roles & goals
You can download a PDF of each role with its goals to keep record.
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How to downgrade your subscription plan
Are you on Hi5 Business or Awesome and wanting to scale down? Follow these easy steps to downgrade your account.
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Create a custom rating cycle in Settings
You can choose to customise the start and end of your rating cycle.
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The Admin's Weekly Summary email
Every week on Sunday 🙏 we'll send you a data snippet email so you can see how your company is doing.
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How to assign people to rate their co-workers
In order to get the Growth and Culture insights you need, ensure that people are rated by their co-workers.
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What rating data can an employee see on the Medium transparency setting?
The Medium transparency setting allows employees to see their co-workers' aggregated rating data using Company Status.
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Remind employees to rate themselves, each other and the company
Ensure that all your users complete their ratings on time by sending them rating reminders.
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How to remove a user
Delete users whenever necessary at the touch of a button.
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Who has an employee been assigned to rate?
Pull up information about who an employee has been set to rate quickly and easily.
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How to allow employees to post on the Notice Board
Enabling employee notices lets your users share important information within your company on the Notice Board.
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How to change your credit card details on Hi5
You can change your billing details if you need to.
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How to delete Hi5's
The kids misbehaving? Here's how to delete anyone's Hi5.
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How to view inactive users
Check which co-workers have not activated their accounts yet.
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Why is there no data in an employee's report?
Employee reports won't display data if the time period selected has no ratings associated with it.
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How to set up Hi5 integration with Okta - OpenID Connect
You can add the Hi5 integration with Okta to allow your team to sign in using Okta SSO - OpenID Connect.
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