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Articles on:Admin & Manager
"With great power comes great responsibility"- Uncle Ben, Spider-Man.

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  • Getting Started
  • Admin & Manager
  • Using Hi5
  • FAQ's
  • How to create & manage Pulse surveys
    Measure anything with our powerful new Pulses feature that enables you to create & manage your own surveys and performance reviews.Very popular
  • What's the difference between Admin, Line Manager & Employee?
    A guide to Hi5 Permissions & views.Popular
  • How to add Roles and Goals
    Add roles with goals, which you can later assign to Employees.Popular
  • Viewing Pulse results & Individual Reports
    You can get Pulse stats to see the results of the various Pulses you're running in your company, including Individual review reports.Popular
  • How to change settings & personalise your company account
    You can customise your settings & personalise your company profile.Popular
  • How to crown a Hi5
    Add an extra layer of appreciation from management to great Hi5's - crown a Hi5!Popular
  • How to add co-workers to your Hi5 company account
    Too many co-workers to count? Here's a simple way to invite many co-workers to Hi5 using email, a join link or Azure Active Directory.Popular
  • How to use the Manage section
    Manage your employees' info in a jiffy - edit or remove users, view profiles, assign departments & permissions and choose who rates who.Popular
  • How to share a link to join your company
    You can now share a link to join your company on Hi5 (instead of uploading users). Quick, easy & effective!Popular
  • How to use the Recognition Dashboard
    A simple way to find out who got the most Hi5's and get some great appreciation stats! Use the Recognition Dashboard.Popular
  • How to upgrade
    Get the benefits of our paid subscriptions, like great insights and reports. Here's how to upgrade to Hi5 Awesome or Business.Popular
  • Download a CSV file of your Hi5 Wall of Fame
    We've made it easy to keep record of filtered Hi5's on the Wall of Fame. Download a CSV report of all the Hi5's given in your company.Popular
  • How to use Company Score reports
    Company Score has a simplified, printable format for you to get a basic overview of ratings in your company.Some readers
  • How to use Pulse Templates
    We provide great preloaded Pulse templates that you can use to get started instantly with Pulses.Some readers
  • How to assign roles to employees
    After creating roles with goals, assign them to your employees so you can start measuring employee performance.Some readers
  • How to add Offices
    If you have a multi-site company, you can create Offices to filter your employees and data according to location.Some readers
  • How to add Company Values
    Use your company Values to measure Culture.Some readers
  • How to add Departments
    Add your company's Departments and assign people to them. This is a great tool for grouping co-workers and their data!Some readers
  • How to get your Hi5 invoices
    We manage payments via Stripe and we've integrated invoices into Hi5 to make Billing as smooth as possible for you.Some readers
  • Your Hi5 workspace name and URL
    You can change your Hi5 workspace name and URL at any time.Some readers
  • How to use Recognition Insights
    You can get great comparative stats on how your company is doing with giving recognition.Some readers
  • How to view Hi5's tagged by Values
    You can now see which of your company values are being appreciated, and by whom!Some readers
  • How to sign up for a Hi5 company account
    Missing out on Hi5? Sign up for a company account by following these simple steps.Some readers
  • Getting started: Line Managers
    Your Administrator has assigned you as a Line Manager, this is what you have access to.Some readers
  • How to set up your company's Organogram
    Set up your Line Manager permissions and assign teams to bring structure to your Organogram in the People Directory.Some readers
  • How to run Pulse surveys outside of your company
    How to get external feedback on your company & employees.Some readers
  • How to integrate Slack with Hi5
    These easy steps will help you add the Hi5 Slack app to your company account.Some readers
  • Getting started: Admins
    You've created a Hi5 account for your company, now what?Some readers
  • How to assign Admins and Line Managers
    Use the Manage section to grant users Admin and Line Manager privilegesSome readers
  • How to use the Company Status Report
    Company Status is where you can see all the ratings with Employee overviews and get detailed insights & reports.Some readers
  • How to set up employee performance reviews with pulses
    Use our Pulses feature to set up and run recurring performance reviews that you can deep-dive into in realtime!Some readers
  • How to upload employee profile pics
    You can use the Manage section to add employee info, as well as add their profile pictures.Some readers
  • How to get employee review reports
    You can build and download a PDF report of each employee's ratings with the Employee Overview reportSome readers
  • How to remove your Hi5 Slack integration
    To get the new Hi5 Slack app, you first need to remove the previous version. Here's how.Some readers
  • Notifications about bad employee ratings
    Admins can decide if they want Line Managers to be notified when their team members receive poor ratings.Some readers
  • How to set up birthday notifications
    With Hi5's Slack and mobile app birthday notifications, you'll never forget a birthday again!Some readers
  • How to delete your Hi5 company account
    We understand that Hi5 is not for everyone, but we're still sad to see you go. Here's how to remove your Hi5 account.Few readers
  • How rating transparency works
    When it comes to ratings, there are 3 transparency settings - here's what it means.Few readers
  • How to view Culture Graphs
    Want to get a detailed report on how your company Culture is doing? You can!Few readers
  • How to resend activation invite emails to co-workers
    If your co-workers haven't activated their accounts, you can simply resend their activation links.Few readers
  • How to check pending ratings
    You can check how many ratings still need to be done in your company in the Reports section.Few readers
  • Reviewing a role created by an employee
    If you haven't assigned a role to an employee, they are able to create their own goals. Here are your next steps as an Admin.Few readers
  • Hi5'er of the month poster
    R.I.P. Employee of the Month poster! Give that extra special sign of appreciation to co-workers with crowned Hi5's.Few readers
  • How to edit my employee's profile
    As an Admin, you can add employee details like birthday, start date, what they do, as well as upload a profile pic!Few readers
  • What rating data can an employee see on the Open transparency setting?
    The Open transparency setting allows employees to see the same rating data as the Admin sees.Few readers
  • What rating data can an employee see on the Closed transparency setting?
    The Closed transparency setting allows employees to see only their own aggregated rating data.Few readers
  • How to download a PDF of employees' roles & goals
    You can download a PDF of each role with its goals to keep record.Few readers
  • How to downgrade your subscription plan
    Are you on Hi5 Business or Awesome and wanting to scale down? Follow these easy steps to downgrade your account.Few readers
  • Create a custom rating cycle in Settings
    You can choose to customise the start and end of your rating cycle.Few readers
  • The Admin's Weekly Summary email
    Every week on Sunday 🙏 we'll send you a data snippet email so you can see how your company is doing.Few readers
  • How to assign people to rate their co-workers
    In order to get the Growth and Culture insights you need, ensure that people are rated by their co-workers.Few readers
  • What rating data can an employee see on the Medium transparency setting?
    The Medium transparency setting allows employees to see their co-workers' aggregated rating data using Company Status.Few readers
  • Remind employees to rate themselves, each other and the company
    Ensure that all your users complete their ratings on time by sending them rating reminders.Few readers
  • How to remove a user
    Delete users whenever necessary at the touch of a button.Few readers
  • Who has an employee been assigned to rate?
    Pull up information about who an employee has been set to rate quickly and easily.Few readers
  • How to allow employees to post on the Notice Board
    Enabling employee notices lets your users share important information within your company on the Notice Board.Few readers
  • How to change your credit card details on Hi5
    You can change your billing details if you need to.Few readers
  • How to delete Hi5's
    The kids misbehaving? Here's how to delete anyone's Hi5.Few readers
  • How to view inactive users
    Check which co-workers have not activated their accounts yet.Few readers
  • Why is there no data in an employee's report?
    Employee reports won't display data if the time period selected has no ratings associated with it.Few readers
  • How to set up Hi5 integration with Okta - OpenID Connect
    You can add the Hi5 integration with Okta to allow your team to sign in using Okta SSO - OpenID Connect.Few readers

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