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• How to create & manage Pulse surveys

  Measure anything with our powerful new Pulses feature that enables you to create & manage your own surveys and performance reviews.Very popular

• What's the difference between Admin, Line Manager & Employee?

  A guide to Hi5 Permissions & views.Popular

• How to add Roles and Goals

  Add roles with goals, which you can later assign to Employees.Popular

• Viewing Pulse results & Individual Reports

  You can get Pulse stats to see the results of the various Pulses you're running in your company, including Individual review reports.Popular

• How to change settings & personalise your company account

  You can customise your settings & personalise your company profile.Popular

• How to crown a Hi5

  Add an extra layer of appreciation from management to great Hi5's - crown a Hi5!Popular

• How to add co-workers to your Hi5 company account

  Too many co-workers to count? Here's a simple way to invite many co-workers to Hi5 using email, a join link or Azure Active Directory.Popular

• How to use the Manage section

  Manage your employees' info in a jiffy - edit or remove users, view profiles, assign departments & permissions and choose who rates who.Popular

• How to share a link to join your company

  You can now share a link to join your company on Hi5 (instead of uploading users). Quick, easy & effective!Popular

• How to use the Recognition Dashboard

  A simple way to find out who got the most Hi5's and get some great appreciation stats! Use the Recognition Dashboard.Popular

• How to upgrade

  Get the benefits of our paid subscriptions, like great insights and reports. Here's how to upgrade to Hi5 Awesome or Business.Popular

• Download a CSV file of your Hi5 Wall of Fame

  We've made it easy to keep record of filtered Hi5's on the Wall of Fame. Download a CSV report of all the Hi5's given in your company.Popular

• How to use Company Score reports

  Company Score has a simplified, printable format for you to get a basic overview of ratings in your company.Some readers

• How to use Pulse Templates

  We provide great preloaded Pulse templates that you can use to get started instantly with Pulses.Some readers

• How to assign roles to employees

  After creating roles with goals, assign them to your employees so you can start measuring employee performance.Some readers

• How to add Offices

  If you have a multi-site company, you can create Offices to filter your employees and data according to location.Some readers

• How to add Company Values

  Use your company Values to measure Culture.Some readers

• How to add Departments

  Add your company's Departments and assign people to them. This is a great tool for grouping co-workers and their data!Some readers

• How to get your Hi5 invoices

  We manage payments via Stripe and we've integrated invoices into Hi5 to make Billing as smooth as possible for you.Some readers

• Your Hi5 workspace name and URL

  You can change your Hi5 workspace name and URL at any time.Some readers

• How to use Recognition Insights

  You can get great comparative stats on how your company is doing with giving recognition.Some readers

• How to view Hi5's tagged by Values

  You can now see which of your company values are being appreciated, and by whom!Some readers

• How to sign up for a Hi5 company account

  Missing out on Hi5? Sign up for a company account by following these simple steps.Some readers

• Getting started: Line Managers

  Your Administrator has assigned you as a Line Manager, this is what you have access to.Some readers

• How to set up your company's Organogram

  Set up your Line Manager permissions and assign teams to bring structure to your Organogram in the People Directory.Some readers

• How to run Pulse surveys outside of your company

  How to get external feedback on your company & employees.Some readers

• How to integrate Slack with Hi5

  These easy steps will help you add the Hi5 Slack app to your company account.Some readers

• Getting started: Admins

  You've created a Hi5 account for your company, now what?Some readers

• How to assign Admins and Line Managers

  Use the Manage section to grant users Admin and Line Manager privilegesSome readers

• How to use the Company Status Report

  Company Status is where you can see all the ratings with Employee overviews and get detailed insights & reports.Some readers

• How to set up employee performance reviews with pulses

  Use our Pulses feature to set up and run recurring performance reviews that you can deep-dive into in realtime!Some readers

• How to upload employee profile pics

  You can use the Manage section to add employee info, as well as add their profile pictures.Some readers

• How to get employee review reports

  You can build and download a PDF report of each employee's ratings with the Employee Overview reportSome readers

• How to remove your Hi5 Slack integration

  To get the new Hi5 Slack app, you first need to remove the previous version. Here's how.Some readers

• Notifications about bad employee ratings

  Admins can decide if they want Line Managers to be notified when their team members receive poor ratings.Some readers

• How to set up birthday notifications

  With Hi5's Slack and mobile app birthday notifications, you'll never forget a birthday again!Some readers

• How to delete your Hi5 company account

  We understand that Hi5 is not for everyone, but we're still sad to see you go. Here's how to remove your Hi5 account.Few readers

• How rating transparency works

  When it comes to ratings, there are 3 transparency settings - here's what it means.Few readers

• How to view Culture Graphs

  Want to get a detailed report on how your company Culture is doing? You can!Few readers

• How to resend activation invite emails to co-workers

  If your co-workers haven't activated their accounts, you can simply resend their activation links.Few readers

• How to check pending ratings

  You can check how many ratings still need to be done in your company in the Reports section.Few readers

• Reviewing a role created by an employee

  If you haven't assigned a role to an employee, they are able to create their own goals. Here are your next steps as an Admin.Few readers

• Hi5'er of the month poster

  R.I.P. Employee of the Month poster! Give that extra special sign of appreciation to co-workers with crowned Hi5's.Few readers

• How to edit my employee's profile

  As an Admin, you can add employee details like birthday, start date, what they do, as well as upload a profile pic!Few readers

• What rating data can an employee see on the Open transparency setting?

  The Open transparency setting allows employees to see the same rating data as the Admin sees.Few readers

• What rating data can an employee see on the Closed transparency setting?

  The Closed transparency setting allows employees to see only their own aggregated rating data.Few readers

• How to download a PDF of employees' roles & goals

  You can download a PDF of each role with its goals to keep record.Few readers

• How to downgrade your subscription plan

  Are you on Hi5 Business or Awesome and wanting to scale down? Follow these easy steps to downgrade your account.Few readers

• Create a custom rating cycle in Settings

  You can choose to customise the start and end of your rating cycle.Few readers

• The Admin's Weekly Summary email

  Every week on Sunday 🙏 we'll send you a data snippet email so you can see how your company is doing.Few readers

• How to assign people to rate their co-workers

  In order to get the Growth and Culture insights you need, ensure that people are rated by their co-workers.Few readers

• What rating data can an employee see on the Medium transparency setting?

  The Medium transparency setting allows employees to see their co-workers' aggregated rating data using Company Status.Few readers

• Remind employees to rate themselves, each other and the company

  Ensure that all your users complete their ratings on time by sending them rating reminders.Few readers

• How to remove a user

  Delete users whenever necessary at the touch of a button.Few readers

• Who has an employee been assigned to rate?

  Pull up information about who an employee has been set to rate quickly and easily.Few readers

• How to allow employees to post on the Notice Board

  Enabling employee notices lets your users share important information within your company on the Notice Board.Few readers

• How to change your credit card details on Hi5

  You can change your billing details if you need to.Few readers

• How to delete Hi5's

  The kids misbehaving? Here's how to delete anyone's Hi5.Few readers

• How to view inactive users

  Check which co-workers have not activated their accounts yet.Few readers

• Why is there no data in an employee's report?

  Employee reports won't display data if the time period selected has no ratings associated with it.Few readers

• How to set up Hi5 integration with Okta - OpenID Connect

  You can add the Hi5 integration with Okta to allow your team to sign in using Okta SSO - OpenID Connect.Few readers