Depending on a company's settings, a Line Manager may receive a notification if someone in their team receives a poor rating from one of their co-workers. The notification email will look like this:
Step 1: Viewing the rating
Click Go to reports in the notification email. Alternatively, click Reports from your Hi5 dashboard, or the Hi5 menu.
Go to Company Status.
Find the Employee's rating card by using the filters at the top of the page, or simply start typing the employee's name into the search bar. Then, click View Details at the bottom of their card.
You will now be able to view the employee's overall score as well as comments from the co-workers who rated them.
Click View Ratings on the Culture Performance card to see who rated the employee poorly, and what their comments were.
A poor rating is an excellent opportunity to touch base with an employee who may be having trouble in the workplace. Use this chance to get feedback about any difficulties they may be experiencing with achieving their goals, or living up to company values.
Note: Notifications about poor ratings are not public. Only Administrators and Line Managers will be able to see data related to poor ratings.
For more information about Company Settings, see How to customise company settings.