Change your password on iOS

You can reset your password at log in, if you've forgotten. Otherwise, once you're logged in you can change your password anytime if necessary 👀

Change password

Step 1

If you're logged in already, you can go to the Settings tab in your Hi5 menu, and choose Change Password. Tap Save once done.



Reset your password

Step 1

If you can't log in because you can't remember what your password is, simply tap Forgotten your password?



Step 2

You will receive an email. Click the Reset password button.



Step 3

A new browser tab will open - type in your new password and click on the Create new password button.



You will also receive a mail confirming your password change.



Step 4

Once you've successfully changed your password, go back to your iOS app and enter your new password to log in.

Let's hope this one sticks
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