Question 1

How to give a Hi5 on Desktop

Accepted Answer

How to Hi5 on Desktop

Every week (at midnight on Sunday, to be exact!), you get a fresh batch of 5 x Hi5's to give to your co-workers. You will see all the Hi5's in your company on the Hi5 Wall of Fame.

Here's how to give Hi5's on Desktop:

Step 1

Click on the Give a Hi5 icon on your Hi5 menu, or on the pink hand icon in the bottom right corner of your screen.

Step 2

To find the co-worker you'd like to give a Hi5 to, scroll through the list of names on the right, or type their name into the Search for co-workers field. Click on their name to get started with your Hi5.

You can also give a Hi5 to someone outside of your organisation, by clicking on the Hi5 Someone Else button. See how this works.

Note: You can only Hi5 co-workers who have activated their accounts. If a user is inactive, you'll be able to send them a reminder to activate their account:

Step 3

Fill in the blank box with your awe-inspiring Hi5. This is where it gets really fun! We've added

Question 2

How to crown a Hi5

Accepted Answer

Crowning a Hi5

A co-worker receives a great Hi5 and you, the Admin, have decided to reward them. Keep the recognition snowball rolling! Crown their Hi5 to show the company what an awesome employee they are!

Step 1: Hi5 Wall of Fame

On the Hi5 Wall of Fame, browse for a Hi5 you would like to crown then hover over the profile pic of the Hi5 receiver. You'll see a crown appear - click and choose YES.

Alternatively, click on the three dots in the top right corner of a Hi5 you've selected. You'll be given the option to Crown, or Delete it. Click on Crown.

Step 2: Recognition Dashboard

Go to your Recognition Dashboard under My Company > Reports. Click on any user's profile to get a detailed view of what their co-workers are saying on the Hi5 Wall of Fame:

Click on a Hi5 text block in this view, you can crown the Hi5 in this way.

Step 3

Everyone in your

Question 3

How to reset your password

Accepted Answer

Recovering your password

Struggling to remember 20 passwords for 50 different accounts? Don't worry, it happens to the best of us.

There are two ways in which you can reset your password for Hi5.

Method 1: Forgotten your password

Step 1

On the Sign In page, enter the email associated with your Hi5 account. Then, when prompted for your password, click the Recover Password link below the Login button.

Step 2

When the Forgotten your password? pop-up appears, click the Recover Password button.

Step 3

Check your inbox for an email from notifications@get5.io with Forgotten Password as the subject line.

Step 4
You will receive an email similar to the one below 👇 Click the Reset Password button.

Step 5

A new browser tab will open - type in your new password and click on the Create new password button.

![](https://storage.crisp.chat/users/helpdesk/website/4a1dd37a93df8800/50ea13e2-99d2-4c

Question 4

How to add a co-worker to Hi5

Accepted Answer

Inviting a co-worker to Hi5

It only takes a few seconds to invite a co-worker to Hi5. All you'll need is the person's name and email address.

Note: Depending on the Settings your Administrator has set, you might not be allowed to invite co-workers yourself. In that case, please notify your Admin of the person that needs to be invited!

Step 1

Go to your Hi5 Wall of Fame, and click on the Add Co-workers tab in the main menu.

Step 2

Type in your co-worker's company Email address and Full Name.

If you'd like to invite another co-worker at the same time, click on + Add Row :

Note: You can invite up to 5 co-workers at a time with this method.

Step 3

Click the Invite button when you're done - they will each receive their activation link in an email from notifications@get5.io.

If you'd like to add more than 5 co-workers at once,

Question 5

How to upgrade

Accepted Answer

Upgrading your plan to Hi5 Awesome or Business

So, you've tried and love Hi5 Basic (free forever!), but now you'd like to upgrade to a paid plan? Follow these simple steps to set up your paid plan:

**Step 1

Login to your Hi5 account. Go to Settings under My Company. You will be on the Billing page.

Step 2: Choose an option

Under the Billing tab, you will see 2 upgrade options:

Awesome: Offers Recognition reports, see who received the most Hi5's, Hi5 crowning and view Hi5's on your Wall of Fame forever. Awesome is free for up to 10 users.
Business: Offers all the benefits of Awesome plus company and co-worker rating on Values & Goals, Pulse surveys, as well as access to detailed reports.

Once you've decided which package is best for you, click on the red button that says UPGRADE TO …

Note: For more detailed info on our subscription plans, please visit o

Question 6

How to create your own goals

Accepted Answer

Creating your own Role with 5 Goals

On Hi5, you can be assigned a Role (eg. Social Media Marketer). Each Role on Hi5 has 5 Goals attached to it - these need to be set up either by your Admin or yourself.

When your Admin has not assigned a Role to you yet, you are able to create your own Role with 5 measurable, attainable Goals to be rated by.

Your Admin will be notified once you submit your Role & Goals, then they can review it and assign the Role & Goals you created to you. Watch the video or follow the simple steps below:

Step 1

On your Dashboard, click on Create Your Goals.

Step 2

You can choose from a list of existing Roles within your company to use as a template, or select Create custom role to make a new Role with your own Goals.

Step 3

Fill in your Role details - give your Role a title, description and 5 measurable Goals. You will be rated according to how well you're living up to your own expectations, so make it count!

Step 4

Once you're done, review your Role details and then click Save. Your Admin will be notified on

Frequently Read Articles

Browse All Categories