Question 1

How to give a Hi5 with WhatsApp

Accepted Answer

WhatsApp + Hi5

The first employee recognition platform powered by WhatsApp. You can give recognition to your co-workers on the go using WhatsApp!

How to use Hi5 on WhatsApp:

Add +12077071445 as a contact
Say "Hi" to get started and follow the prompts
Give a Hi5 to your co-worker!

Once you've given a Hi5, it will appear on your company's Hi5 Wall of Fame in real time ⏱️ for all your co-workers to see.

| Note: You need to have a Hi5 account before you can use Hi5 on WhatsApp. If you don't have an account yet, sign up here.

Question 2

How to give a Hi5 on Desktop

Accepted Answer

How to Hi5 on Desktop

Every week (at midnight on Sunday, to be exact!), you get a fresh batch of 5 x Hi5's to give to your co-workers. You will see all the Hi5's in your company on the Hi5 Wall of Fame.

Here's how to give Hi5's on Desktop:

Step 1

Click on the Give a Hi5 icon on your Hi5 menu, or on the pink hand icon in the bottom right corner of your screen.

Step 2

To find the co-worker you'd like to give a Hi5 to, scroll through the list of names on the right, or type their name into the Search for co-workers field. Click on their name to get started with your Hi5.

You can also give a Hi5 to someone outside of your organisation, by clicking on the Hi5 Someone Else button. See how this works.

Note: You can only Hi5 co-workers who have activated their accounts. If a user is inactive, you'll be able to send them a reminder to activate their account:

Step 3

Fill in the blank box with your awe-inspiring Hi5. This is where it gets really fun! We've added

Question 3

How to create your own goals

Accepted Answer

Creating your own Role with 5 Goals

On Hi5, you can be assigned a Role (eg. Social Media Marketer). Each Role on Hi5 has 5 Goals attached to it - these need to be set up either by your Admin or yourself.

When your Admin has not assigned a Role to you yet, you are able to create your own Role with 5 measurable, attainable Goals to be rated by.

Your Admin will be notified once you submit your Role & Goals, then they can review it and assign the Role & Goals you created to you. Watch the video or follow the simple steps below:

${youtube}How to create your own goals on Hi5

Step 1

On your Hi5 Wall of Fame Dashboard, click on My Role.

Step 2

If you have a role and goals assigned to you, you'll see it here. If you'd like to submit new goals, click on the Create Role button.

Step 3

Fill in your Role details - give your Role a title, description and 5 measurable Goals. You will be rated according to how well you're living up to your own expectations, so make it count!

Step 4

Once you're done, review your Role details and then c

Question 4

How do Hi5's digital rewards work?

Accepted Answer

Hi5 digital rewards: Zapper gift vouchers

Giving is better than receiving, but it's also important to incentivise recognition in the workplace to encourage people to appreciate great work on a continual basis.

With Hi5's Digital Rewards, you can sit back and watch your employees automatically receive vouchers for using Hi5!

Please note: Digital rewards form part of our paid Business and Awesome subscriptions (See how to upgrade). Paying clients receive rewards vouchers valued at 5% of their monthly licence fee per month (no extra charge).

Step 1: Check on company rewards (Admin)

To see who has received Hi5 rewards in your company, go to My Company > Settings and click on the Rewards tab.

Here you will be able to toggle rewards on and off, and see who has received digital rewards in your company.

Topping up rewards

You can check how many rewards you have left for the month at the top of the page. Click the top-up link to send us a mail to request more.

Step 2: Check on your own rewards

Question 5

How to use the Notice Board Calendar

Accepted Answer

Hi5's Notice Board Calendar

The Notice Board is an excellent tool for quick and effective workplace communication. Never miss a company announcement or event again! Anyone in the company can create and send a Notice to specific Departments, Roles, Offices or Permissions within the company.

||| Important: If you're an Admin, you can go to My Company > Settings to toggle whether to allow Employees & Line Managers to create Notices.

Go to the Notice Board tab in your Hi5 Menu.

You'll reach your Notice Board Calendar 👇

Create a Notice

Step 1

To start a new notice, click on the Add Notice button on the right.

Step 2

A new notice will pop up. You will then be able to edit the subject and content of the notice:

On the right you will be able to filter your audience.

By default, a notice is sent to All in Company.
To send to

Question 6

How to create & manage pulse surveys

Accepted Answer

Pulse surveys

Want to run a company-wide survey on employee happiness, individual performance reviews or just want to find out from your managers what they learned at the last seminar they attended? Follow the steps below to measure anything using Hi5 Pulses.

Important to note: Pulses creation & viewing are currently only available on Desktop.

Step 1: Create a new Pulse

Go to your Pulses tab under My Company. If you don't see it after toggling Pulses on in Settings, refresh the page.

Now, click on the Add Pulse button or the + button in the bottom right-hand side corner of the screen to start creating a new Pulse.

Premium Pulses

Besides creating pulses from scratch, you can use templates. At the top of your page you should see Premium Pulses - these are ready-to-use Premium Pulse templates based on verified surveys. Learn more about Premium Pulses >

Step 2: Set the deadline / Choose frequency

Give your new Pulse a name, and choose from the dropdown whether it'

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