Question 1

How to give a Hi5 on Desktop

Accepted Answer

How to Hi5 on Desktop

A Hi5 is a recognition message from one co-worker to another to show appreciation for good work, and to encourage positive behaviours in the workplace.

Every week (at midnight on Sunday, to be exact!), you get a fresh batch of 5 x Hi5's to give to your co-workers. You will see all the Hi5's in your company on the Hi5 Wall of Fame.

Here's how to give Hi5's on Desktop:

Step 1

Click on the Give a Hi5 icon on your Hi5 menu, or on the pink hand icon in the bottom right corner of your screen.

Step 2

To find the co-worker you'd like to give a Hi5 to, scroll through the list of names on the right, or type their name into the Search for co-workers field. Click on their name to get started with your Hi5.

You can also give a Hi5 to someone outside of your organisation, by clicking on the Hi5 Someone Else button. See how this works.

|| Note: You can only Hi5 co-workers who have activated their accounts. If a user is inactive, you'll be able to send them a reminder

Question 2

How to use the Notice Board Calendar

Accepted Answer

Hi5's Notice Board Calendar

The Notice Board is an excellent tool for quick and effective workplace communication. Never miss a company announcement or event again! Anyone in the company can create and send a Notice to specific Departments, Roles, Offices or Permissions within the company.

||| Important: If you're an Admin, you can go to My Company > Settings to toggle whether to allow Employees & Line Managers to create Notices.

Go to the Notice Board tab in your Hi5 Menu.

You'll reach your Notice Board Calendar 👇

Create a Notice

Step 1

To start a new notice, click on the Add Notice button on the right.

Step 2

A new notice will pop up. You will then be able to edit the subject and content of the notice:

On the right you will be able to filter your audience.

By default, a notice is sent to All in Company.
To send to

Question 3

How to use Hi5 on Microsoft Teams

Accepted Answer

Hi5 integration with Microsoft Teams

Get the Hi5 platform on Microsoft Teams App for a fully integrated employee recognition & feedback experience.

🙌 Give Hi5's 📆 Calendar view of Company Notice Board 📊 View & Complete Pulse surveys 🛎️ Get notifications 🥇 Check your Hi5 Recognition Leaderboard

Here's a quick guide on making the most of the Hi5 Microsoft Teams platform:

${youtube}How to use Hi5 on Microsoft Teams

⚙️ Setting up

Installing the Hi5 platform on MS Teams

Step 1

Once you've logged into Microsoft Teams, add Hi5 by going to the Apps menu tab, then search and select "Hi5". Click the "Add" button when prompted.

||| Note: If you're unable to find Hi5 in the Apps section, it might mean that you first need to allow third-party apps and give Hi5 permission on your MS Teams account. Follow the steps in this article.

Step 2

Now go to the "More Added Apps" tab in your menu (the three dots). Search for "Hi5" and select.

Step 3

The Hi5 tab will be added to your

Question 4

How to reset your password

Accepted Answer

Recovering your password

Struggling to remember 20 passwords for 50 different accounts? Don't worry, it happens to the best of us.

There are two ways in which you can reset your password for Hi5.

Method 1: Forgotten your password

Step 1

On the Sign In page, enter the email associated with your Hi5 account. Then, when prompted for your password, click the Recover Password link below the Login button.

Step 2

When the Forgotten your password? pop-up appears, click the Recover Password button.

Step 3

Check your inbox for an email from notifications@get5.io with Forgotten Password as the subject line.

Step 4
You will receive an email similar to the one below 👇 Click the Reset Password button.

Step 5

A new browser tab will open - type in your new password and click on the Create new password button.

![](https://storage.crisp.chat/users/helpdesk/website/4a1dd37a93df8800/50ea13e2-99d2-4c

Question 5

How to create & manage Pulse surveys

Accepted Answer

Pulse surveys

Want to run a company-wide survey on employee happiness, individual performance reviews or just want to find out from your managers what they learned at the last seminar they attended? Follow the steps below to measure anything using Hi5 Pulses.

Important to note: Pulses creation & viewing are currently only available on Desktop.

Step 1: Create a new Pulse

Go to your Pulses tab under My Company. If you don't see it after toggling Pulses on in Settings, refresh the page.

Now, click on the Add Pulse button or the + button in the bottom right-hand side corner of the screen to start creating a new Pulse.

Pulse templates

Besides creating pulses from scratch, you can use Pulse templates. At the top of your page you should see the Pulse templates tab - these are ready-to-use Pulse templates based on verified surveys. Learn more about Pulse Templates >

Step 2: Set the deadline / Choose frequency

Give your new Pulse a name, and choose from the dropdown whether it's a Once Off or *Recurring

Question 6

How to create your own goals

Accepted Answer

Creating your own Role with 5 Goals

On Hi5, you can be assigned a Role (eg. Social Media Marketer). Each Role on Hi5 has 5 Goals attached to it - these need to be set up either by your Admin or yourself.

When your Admin has not assigned a Role to you yet, you are able to create your own Role with 5 measurable, attainable Goals to be rated by.

Your Admin will be notified once you submit your Role & Goals, then they can review it and assign the Role & Goals you created to you. Watch the video or follow the simple steps below:

${youtube}How to create your own goals on Hi5

Step 1

On your Hi5 Wall of Fame Dashboard, click on My Role.

Step 2

If you have a role and goals assigned to you, you'll see it here. If you'd like to submit new goals, click on the Create Role button.

Step 3

Press the plus in the bottom right corner of the screen to your own role!

Step 4

Fill in your Role details - give your Role a title, description and 5 measurable Goals. You will be rated according to how well you're living up to your own expectations, so make it cou

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